Goto Tab
g then d
Dashboard
g then t
Tickets
g then e
Social
g then s
Solutions
g then f
Forums
g then c
Customers
Common shortcuts for ticket list and view
Alt + Left / Right
Navigate between ticket list view pages
or j / k
r / f / n
Reply
/ Forward / Add note
#
Delete ticket
@
Pickup ticket
!
Mark ticket as spam
~
Close ticket ( Alt + ~ to skip notification )
/
Search
s
Scenarios
v
Jump to views
Ticket List
j / k or up / down
Jump cursor to next / previous ticket
space
Show ticket hovercard
Enter
View the active ticket
x
Select a ticket, ( Shift + x to select all )
Ticket View
Ctrl + Enter
Save / Send
Alt + Ctrl + Enter
Open dialog
w
watch ticket, ( Shift + w to add another watcher )
]
Expand conversations
}
Toggle Activity
m
Add time on ticket
p
Priority